Prices, delivery, terms and discounts are subject to change without notice. All terms are FOB our warehouse in Westlake Village, CA.

PRICES: Written proposals or quotes are firm for no more than 30 days, unless otherwise provided in writing. Possession of any California Landscape Lighting price list is not in itself an offer to sell. California Landscape Lighting sells to only select trades, therefore we reserve the right to choose our customers and to reject orders if deemed necessary.

SHIPPING CHARGES: All stock orders under $750.00 have just a $10.00 UPS or Fed Ex ground shipping charge within the continental United States. Orders over that amount are shipped FREE by UPS ground within the continental United States. All air shipments including any shipments to Hawaii and Alaska will be charged exact charges.  There may also be additional charges for special shipping method requested.  All special order or non-stock product orders will have a separate shipping charge based on the exact cost incurred.  This will be explained at the time of order placement. We reserve the right to determine method of shipment

SPECIAL ORDERS: Special order items are ordered from the manufacturer only after receipt of your pre-payment (if required). Special order or non-stock items may not be cancelled, changed or returned once the product has been ordered.

SALES OUTSIDE USA: All shipments to foreign countries must be paid in American dollars and drawn on a U.S. bank. All customs fees and/or brokerage charges are the responsibility of the purchaser.

RETURNED CHECKS: Any check issued to California Landscape Lighting and returned from the bank for any reason will have an additional charge of $25.00 invoiced to the customer and must be paid prior to subsequent shipments.

OTHER: In no event shall California Landscape Lighting be liable for the contingent, incidental, or consequential damages due to the products use.

PAYMENT: California Landscape Lighting provides several different terms of payment for our customers. All terms apply to business customers only. Make all checks payable to California Landscape Lighting.

CASH: Cash Sales.
PIA: Paid in Advance. Some orders may require full payment in advance. Depending on the order these payments may be made in cash, cashier check, credit card, or by company check. We accept Visa, MasterCard, Discover Card and American Express as payment for all orders.
COD: Cash on Delivery. This option is available only on will-call transactions and with check approval. All UPS or Fed Ex shipments must be prepaid or shipped on approved credit.
ACCOUNTS: Open Account. Our terms are 2% 10th prox.-Net 25th. Accounts will be entitled to discount only if all previous invoices and late payment charges are current. Invoices not paid by the due date will be assessed a late payment charge at a rate of 1½% (18% annual) or the maximum allowed by law. All late charges must be paid to retain an open account. All open accounts with an invoice sixty (60) days past due will automatically be placed on “Credit Hold” until the account is current. A credit card cannot be accepted for payment of invoices purchased on an open account. A credit account requires a completed application to be on file.  Processing and approval of this application will require several criteria be met including but not solely based on the following;

• Provided satisfactory financial and banking information
• A listed business telephone number
• Have maintained a satisfactory prior payment history

Allow 5-7 working days for credit application processing. Open accounts must continually be active to remain open.  Accounts that become inactive over a period of time may be required to re-apply.

RETURN POLICY: Our return policy is simple; we call it the “No Ulcer Return Policy”. We want purchasing from CLL as easy and worry free as possible. Any stock item purchased from California Landscape Lighting can be returned for Full Credit within 30 days, no questions asked. Since our Contractor Price List contains only stock items, everything listed can be returned for any reason and in any condition. After 30 days you can still return stock products but a few conditions will apply, we call this our “No Hassle Return Policy”. Remember special order and non-stock items cannot be returned.

WARRANTY/DEFECTIVE ITEMS: If you find yourself with any type of defective product, contact our office. We work closely with our manufacturers to offer the best customer service in the industry. Often we are able to do an “over-the-counter” exchange for the defective item. Prior to returning any product, contact our office for a RGA number.